For the purposes of enhancing a security of internet services and a security requirement of the trading platform, we have launched a new Chief Authentication System* (CAS). Customers can enjoy a secure, reliable and convenient online trading experience. After registration, customers can use either a fingerprint sensor function or an one-time authentication code for login online trading platform.

* Only available on device using iOS 9 or later

Features of Chief Authentication System (CAS)

Fingerprint Authentication
Fingerprint Authentication

Authentication with fingerprint is more convenient than using password, it’s more secure also.


Authentication Code
Authentication Code

Customers can reduce the risk of unauthorized transactions with a “Passcode On”.

How to activate the Chief Authentication System?

Just follow the steps below to download and configure, you can easily activate the System and enhance your online transaction security.


Type “Chief Authentication System” in search and download the app.
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Scan QR CODE

Reminders

  • Each iPhone/ iPad is able to register for one single account, and each account can be registered to one single iPhone/ iPad. If you own more than one iPhone/ iPad, please cancel the registration from the registered iPhone/ iPad before you register the other one.
  • Any fingerprint stored on your iPhone/ iPad can be used for authentication. For security reasons, we recommend that you do not register third party fingerprints in your iPhone/ iPad. Please ensure that you cancel the registration from the iPhone/ iPad before selling, exchanging, or disposing of them.
  • Chief Authentication System currently supports Apple mobile devices with iOS 9.0 or above
  • If your registered iPhone/ iPad is lost or stolen, please contact our Customer Service Hotline at (852) 2500 9199 to cancel your registration from Chief Authentication System.
  • Please do not install or launch Chief Authentication System App in a smartphone or other device with any pirated, hacked, fake or unauthorized application or where the software lockdown has been overridden (such as a “jailbroken” or “rooted” smartphone or device).

User Manual

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FAQ

    Yes. After you have registered for the Chief Authentication System, any fingerprint stored on your iPhone/iPad can be used for authentication. For security reasons, we recommend that you do not register third party fingerprints in your iPhone/iPad. Please ensure that you cancel the registration from the iPhone/iPad before selling, exchanging, or disposing of them.

    If your registered iPhone/iPad is lost or stolen, please contact our Customer Service Hotline to cancel your registration from Chief Authentication System.

    Each iPhone/iPad is able to register for one single account, and each account can be registered to one single iPhone/iPad. If you own more than one iPhone/iPad, please cancel the registration from the registered iPhone/iPad before you register the other one.

    Chief Authentication System currently supports Apple iPhone and iPad with iOS 9.0 or newer. Android devices are not supported currently. Please DO NOT install or launch Chief Authentication System App in a smartphone or other device with any pirated, hacked, fake or unauthorized application or where the software lockdown has been overridden (such as a “jailbroken” or “rooted” smartphone or device).

    No, you have to use the mobile phone number and email address that enrolled in Chief to register for Chief Authentication System.

    Yes, you can use Chief Authentication System in the overseas country as long as there is an internet connection.

    Chief Authentication System will not store any fingerprint image information stored in client’s registered mobile device. Using Apple’s Touch ID technology, your fingerprint images will be stored as a mathematical representation. The chip in your iPhone/iPad has an advanced security architecture, Secure Enclave, to protect your passcode and fingerprint data.
    Please visit https://support.apple.com/en-us/HT204587 for more details.

    You can still login into Top Trader by choosing to use Second Password.

    They are both secure.
    Second Password is a more traditional security method. When you successfully authenticate your first password, system will request three random characters from your Second Password to login. The dual-password authentication reduces the chance that hackers or attackers capture your Second Password in full.
    Chief Authentication System uses some of the most advanced Apple’s Touch ID technology which provides clients a seamlessly way to use your fingerprints as a password. Every fingerprint is unique and always with you, it is the most secure passcode in the world.

Disclaimers & Terms

  1. Client should kindly note that Chief Authentication System (“the App”) shall only be used for the purpose of authenticating client’s registered mobile device only.
  2. Chief Securities Limited (“Chief”) shall not store any fingerprint information or any information stored in client’s registered mobile device.
  3. Chief shall not be liable to any loss/damage, directly or indirectly, incurred arising out of or in connection with the use of the App, including but not limited to improper use of the registered mobile device, embezzlement or password leakage or hacking, etc.
  4. Client may still choose to authenticate using client’s Second Password.