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Web Statement User Instructions


Through “Chief Easy” online customer service, you can view E-Statement up to last 6 months. You can also download the file for longer offline storage. Simply log in to “Chief Easy” via Mobile App or web-based version, select E-Statement and follow the instructions provided to manage your E-Statements.

iPhone App

 
Step 1
Step 1
Install “Chief Easy” iPhone App from App Store or click here

Step 2
Step 2
Input your account number and password. (Account Number of “Chief Easy” contains only numbers. For example, please enter “12345” instead of “P12345”)

Step 3
Step 3
Choose “E-Statement” from left menu bar and click “View E-Statement”

Step 4
Step 4
Choose account

Step 5
Step 5
Click on a date or month to view the E-Statement in PDF format.

Android App

 
Step 1
Step 1
Install “Chief Easy” Android App or click here

Step 2
Step 2
Input your account number and password. (Account Number of “Chief Easy” contains only numbers. For example, please enter “12345” instead of “P12345” )

Step 3
Step 3
Choose “E-Statement” from left menu bar

Step 4
Step 4
Click an account number to view the E-Statements of that account

Step 5
Step 5
Click on a date or month to view the E-Statement in PDF format

Web-based version

 
Step 1
Step 1
Access “Chief Easy” online customer service or click here

Step 2
Step 2
Input your account number and password. (Account Number of “Chief Easy” contains only numbers. For example, please enter “12345” instead of “P12345”)

Step 3
Step 3
Choose “E-Statement” from left menu bar
Click an account number to view the E-Statements of that account

Step 4
Step 4
Click on a date or month to view the E-Statement in PDF format

Note:

  1. For security purpose of “Chief-Easy”, you will be logged out automatically if your session is inactive for more than 20 minutes.
  2. If you cannot view the web statement, please check the “Pop-Up Blocker” of the toolbar setting in your browser and change it from “Pop-ups blocked” to “Pop-up allowed”. (e.g. IE “Pop-Up Blocker”, Yahoo toolbar, Google toolbar, MSN toolbar, etc.)
  3. If you wish to receive your statement by mail, please contact our customer service hotline 2500 9199.

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